Privacy Policy

This Privacy Policy explains what information Canyon Lake Labs collects when you use our services (including Drive, OffiServices and this website), how we use it, and the choices you have.

1. Information we collect

• Account information: your username, email, and authentication data.
• Content you upload: files, documents, spreadsheets, presentations, images and messages you store or send through our services.
• Usage and analytics: how you interact with our services, feature usage, timestamps, device and browser information.
• Technical and security logs: IP address, request metadata and diagnostic logs used to operate and secure our systems.

2. How we use information

We use the information we collect to operate, maintain, secure and improve our services, including to:

• provide storage, productivity and related features;
• detect, prevent and respond to abuse, fraud and security incidents;
• monitor performance and troubleshoot issues;
• understand how our services are used so we can improve them;
• train, fine-tune and evaluate our systems, models and internal tooling.

By using Canyon Lake Labs services, you consent to this use of your data. Do not upload content you do not want used for these purposes.

3. Sharing

We do not sell your personal data. We may share limited information with service providers that help us run our infrastructure, or where required by law or to protect the safety and integrity of our services.

4. Retention

We retain information for as long as needed to provide our services and for legitimate security and operational purposes. Logs and analytics may be retained for a limited period. You can delete your content from within the services at any time.

5. Your choices

You can manage or delete files in Drive, and you can contact us to request deletion of your account and associated data. Some records may be retained where required for security, legal or abuse-prevention reasons.

6. Contact

Questions about this policy? Email support@canyonlakelabs.com.